Shipping Policy

Last updated: May 2026

Thank you for shopping at KUULSHOPS.

Website: https://kuulshops.com

Shipping Area

Currently, we only ship within Canada.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Estimated Delivery Time

The standard estimated shipping and delivery time is approximately 3–6 business days.

Delivery times may vary depending on your location, carrier delays, weather conditions, holidays, or other unforeseen circumstances.

Shipping Fees

Shipping costs are calculated at checkout or confirmed separately by customer service when applicable.

Customers are responsible for providing accurate shipping information during checkout.

Incorrect Address Information

KUULSHOPS is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer.

Delayed or Lost Shipments

While we work with reliable shipping carriers, we are not responsible for shipping delays caused by carriers, weather conditions, customs inspections, holidays, or events beyond our control.

If your order appears significantly delayed, please contact us and we will assist in tracking the shipment.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the package and products.

We will review the issue and provide a reasonable solution.

Contact Information

Email: kuul.canada@gmail.com

Phone: 306-280-2568

Address:
17412 105 Ave NW
Edmonton, AB T5S 1G4
Canada